These terms apply when you buy AI services from Found First Marketing Ltd, trading as AI Client Flow ("AI Client Flow", "we", "us"). By buying, you agree to them. If anything here is unclear, email [email protected] before you start.
Found First Marketing Ltd, trading as AI Client Flow, a company registered in England and Wales.
Company number: 17570791
Registered office: Bartle House, 9 Oxford Court, Manchester, M2 3WQ
Email: [email protected]
We find where AI can save your business time, then set it up and look after it. Depending on your plan, that can include:
We build with tools such as GoHighLevel (LeadConnector) and leading AI models. What's included in your plan is what we agree with you in writing after your free AI audit.
Every plan is priced for your business. After your free AI audit we send you a fixed price for the setup and the monthly fee, in writing, and nothing starts until you've agreed it.
Prices are in pounds sterling. We're not VAT registered, so no VAT is added. If that changes, we'll tell you before it affects your price. You pay through Stripe, and payments go to Found First Marketing Ltd's business bank account.
Phone numbers, call minutes, text messages, WhatsApp messages, AI usage and any software subscriptions are charged by the platforms. These are separate from our fee and are passed on to you at cost, with no markup. We'll show you what to expect before you start.
If you use call forwarding to send missed calls to us, your phone network may charge you for forwarded calls. Check with your network.
There's no minimum contract. Your plan runs month to month, and you can cancel any time with 30 days' notice by email.
When your plan ends, we switch the AI off and send you an export of your contacts and conversations if you ask for one.
The AI only works from the information you give us and approve: your services, prices or price ranges, areas, hours, processes and the questions it should ask. Where it talks to your customers, it tells them it's an AI assistant, and they can ask for a person at any time. Anything it drafts for you, like a quote or an email, is yours to check before you send it.
It won't give binding quotes for complicated work. Any price it gives is the one you've told it to give. You stay responsible for the work you do and your dealings with your customers.
AI can occasionally get things wrong. We read the conversations closely in the first weeks and fix anything it gets wrong as soon as we spot it or you tell us. Tell us straight away when your prices, services, areas or hours change, so the AI stays accurate.
Access to the accounts and tools we need to connect (for example your phone, email, calendar, website, social accounts and accounting software), the business details needed to register a UK phone number, and replies to the leads the AI hands over to you. If we can't get what we need, we may not be able to deliver on time.
AI saves time and catches work that would otherwise slip through. It doesn't create demand, and we can't promise a set number of hours saved, bookings or jobs. That depends on how your business runs, how many enquiries you get, and how you and your team use what we build.
You own your phone number, your website, your domain, your social media and Google accounts, and your customer data, and you keep them if you leave. Our own systems, templates, AI prompts, automations and processes remain ours.
The phone number we set up in our system to sit behind yours stays with us when you leave. Your own number was always yours: you just switch off call forwarding and nothing changes for your customers.
We won't share your figures, your account data or anything else you tell us with anyone else, other than the providers listed in our privacy policy who need it to deliver the service. If we want to use your results as an example, anonymised or named, we'll ask you first.
We're not liable for any loss of profit, business or revenue arising from our services, or for anything outside our reasonable control, including a platform or phone network going down, suspending an account or changing its rules. Nothing in these terms limits liability that can't be limited by law, and nothing affects your statutory rights.
If something's gone wrong, email [email protected] and we'll sort it. These terms are governed by the law of England and Wales.
Not legal advice. Plain-English draft adapted from the Found First Marketing terms, with AI-specific sections added. Worth a solicitor's once-over before launch.